Key Family of Companies
  • Relationship Team
  • Indianapolis, IN, USA
  • Full Time

Comprehensive Benefit Package Including Medical, Dental, Vision, Life Insurance, STD, LTD, 401(k), Paid Vacation and Holidays!


We are excited to welcome a Provider Network Development Manager to our growing team! If you have existing healthcare network experience and are looking for the next step in your career we would love to hear from you! Key Benefit Administrators is consistently named a Top Workplace by our employees year after year! Read more about KBA here: https://topworkplaces.com/company/key-benefit-administrato/indystar/

Position Summary: The Provider Network Development Manager will be responsible for strategic direction, while maintaining successful oversight, of all network relationships, network development, coordination, compliance, and contract functions of network management for the Key Family. This includes but is not limited to Traditional Self-funded and Direct-to-Employer aligned initiatives.

Essential Duties and Responsibilities:

  • Relationship oversight of all current and potential networks.
  • Serves as a liaison between network relationships and network partners, Sales, Direct to Employer team and other operational teams within Key Family.
  • Provide superior, professional, ongoing, consistent communication and service with designated networks and clients, to maintain a positive, long-term relationships.
  • Subject matter expert / point person for network related questions and clarifications.
  • Maintain market intelligence on competitive landscape.
  • Detailed review, negotiation, editing and sign-off, in coordination with legal and SVP, of all new and renewing network contracts.
  • Development, maintenance, and management of a successful provider network.
  • Establishment and coordination of directly contracted hospital and/or provider systems within designated communities, creating formal direct to employer opportunities and/or informal partnerships.
  • Manages oversight of analysis and implementation of new and existing networks to validate network need, adequacy, and competitive market rates.
  • Ensure consistent and thorough review of network legal and compliance updates, in coordination with legal and SVP.
  • Handle daily network, client, and internal requests, overseeing until resolved.
  • Proactively resolve network specific issues and needs.
  • Successful oversight of all network tracking spreadsheets for purposes of maintaining network information, requirements, adequacy, contract changes and pricing.
  • Manages network projects and initiatives as business needs dictate.
  • Coordinates network reporting such as, but not limited to, geo access, disruption, and claims analysis reports upon request.
  • Ensure network is administered within full network guidelines and within the abilities of Key Family.
  • Oversee elevated network issues to resolution.
  • Escalate issues to Relationship SVP as necessary.
  • Be available for occasional network/client related travel as needed.

Supervisory Responsibilities:

  • N/A

Competencies, Knowledge, Skills and Abilities:

  • Minimum of 5+ years of network related experience in a healthcare or Third-Party Administrator (TPA) setting
  • Proven abilities in written and verbal communication, as well as presentation skills
  • Highly proficient in Microsoft Office products, such as Microsoft Excel and Microsoft Word
  • Ability to multi-task and work under deadlines
  • Strong organizational, problem solving and analytical skills
  • Highly experienced in relationship management with networks, clients and/or brokers
  • Ability to work proficiently, independently, and timely in a fast-paced environment and be adaptable in a dynamic work environment
  • People and team oriented
  • Knowledge of conducting remote meetings using Zoom is a plus.
  • Detailed understanding of operational areas of health insurance is a plus

If you are unable to complete an application due to a disability, contact Human Resources by calling 800-560-3539 to ask for an accommodation or an alternative application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Key Family of Companies
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are unable to complete an application due to a disability, contact Human Resources by calling 800-560-3539 to ask for an accommodation or an alternative application process

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