Key Family of Companies
  • Operational Accounting
  • Indianapolis, IN, USA
  • Full Time

The Key Family of Companies is looking for a Premium Posting Team Lead to join our team. This job is available at our Indianapolis, IN. 46205 location.

Position Summary:  the Premium Posting Team Lead assists in the oversight and coordination of the work of the Premium Cash Posting Specialists, including troubleshooting timeliness and quality improvement opportunities through metric measurements.  As a Subject Matter Expert, this position acts as an escalation point and trainer to the team members while working autonomously to handle complex issues according to established guidelines.

Essential Duties and Responsibilities of the Premium Posting Team Lead: 

  • Processing of selected premium for fully insured portfolio.  This entails receiving cash log and matching amounts back to cost file.  Posting the payment into system using an automated processing application. 
  • Perform quality assurance checks on accuracy of premium posting and record keeping. 
  • Assist in developing 3rd party auditing processes and performance management programs to the Cash Posting job functions. 
  • Training in selected areas of RIMS, KBAS, 820 posting, self-audit and other as assigned or requested. 
  • Answering internal/external e-mails as they pertain to receiving or posting of premium. 
  • Work with Billing & Eligibility team to resolve account reconciliation issues to facilitate the timely output of invoices for active or terminating groups.  
  • Lead weekly premium posting team meetings whereby all premium posting deadlines, progress, issues, and potential improvement projects are reviewed.  Track results and open issues from these meetings week to week and report those to Operational Accounting Management.
  • Report system issues that impact premium posting and work with IT to resolve those issues.
  •  Participate in system release/regression testing to ensure premium processing functions work properly.

  • Assist in maintaining team inventory and productivity measurements.

  • Perform other work-related duties as assigned. 

Competencies, Knowledge, Skills and Abilities: . 

  • Strong working knowledge of Microsoft Office products (Access, Excel and Word).
  • Willingness to learn and train on different software packages for automation or efficiency gains. 
  • Interpersonal/communication skills are essential. 
  • Analytical ability to reconcile and research balances. 
  • Likes to work in a fast paced environment.

Please Note: video resumes for the Premium Posting Team Lead will not be accepted.

 Learn More About Us: 

KBA Glassdoor ProfileCheck us out on to read what current & former employees say about working here.

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KBA YouTube ChannelView more about our company culture and the Key Family Core Values on our YouTube channel

Key Family of CompaniesVisit our website to learn more about what we do and the solutions we provide at:

Key Family of Companies
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